Customer Guidance for WannaCrypt Attacks

At the weekend, a ransomware event took place that has been well publicised by the media.

This event has resulted in Microsoft issuing advice to customers to ensure that all windows computers are fully updated. 

Naim Audio would actively advise all customers to follow this advice and update all Windows computers to the latest service release levels.

The following products manufactured by Naim are at a potential risk from the ransomware BUT to our current understanding ONLY if another machine on the network is affected and the virus is then transmitted to the Naim product, either via the internal network or via a USB stick.

Products Included: UnitiServe, HDX, NS01, NS02, NS03

Naim Audio are currently checking the effects and solutions to the potential vulnerability on our products, but in the interim we strongly advise any and all computers are updated to the latest service pack releases, and anti-virus software is updated to the latest definitions. We further recommend that any USB devices are scanned by the updated virus software prior to usage on the aforementioned products.

As always, we would recommend that backups for the music on these products are maintained.

With regard to NAS drives and other storage devices you may have (Apple, QNAP etc.) we recommend that the latest anti-virus and other precautions are followed, as recommended by the relevant manufacturer.

Presently we are not aware of a risk to the new Uniti Core server or any other products manufactured by Naim Audio.

Naim Audio are actively pursuing the investigations into this and will give further updates as we know more.